Privacy Policy

Information we collect and how we use it

Dasmesh Logistics Pvt. Ltd. is the sole owner of the information gathered through this website. We do not sell, share or rent this information except as described in this policy. Information may be collected at different points on the site — such as a quote request, tracking enquiry, or contact form — and is used only for the purpose stated at the point of collection, for example to prepare a freight quote, arrange a shipment, or respond to an enquiry.

Depending on how you interact with us, we may collect:

• Contact details you provide, such as your name, company name, phone number and email address
• Shipment and consignment details you share with us, such as pickup and delivery locations, cargo type, or vehicle requirements
• Technical information such as browser type, device information, IP address and pages visited
• Any information you share with us through phone calls, emails, or the contact and quote forms on this site

We use this information to provide the services you request, respond to enquiries, keep you informed about your shipment, and improve the services we offer.

How we share information

We may share your information with trusted third parties who help us run our business and deliver our services — for example, transport partners, drivers, and vendors who assist with a specific shipment, as well as payment processors where applicable. These parties are only given the information they need to do their part, and are expected to keep it confidential.

We may also disclose information where required by law, to respond to a valid legal request, to protect our rights or safety, or in connection with an investigation of suspected fraud. We do not sell your personal information to advertisers or unrelated third parties.

Security

Wherever sensitive information is exchanged through our site, the connection between your browser and our server is encrypted using industry-standard SSL. Access to any personal information within our organisation is limited to staff who need it to do their job, and everyone with such access is bound to keep it confidential. That said, no method of transmission over the internet is completely secure, and while we work hard to protect your information, we cannot guarantee its absolute security.

Use of cookies

A cookie is a small piece of data stored on your device that helps us recognise your browser on your next visit. We use a few different kinds of cookies on this site:

• Session cookies — active only for the length of your visit, used to help you navigate the site smoothly
• Persistent cookies — remain on your device after you leave, used to remember preferences such as language or region for future visits
• Third-party cookies — set by services embedded in our site, such as maps or analytics tools

These can also be grouped by purpose: strictly necessary cookies that keep the site working, performance cookies that help us understand how the site is used, and, where used, marketing cookies that support relevant advertising. If you disable cookies in your browser, most of the website will still work, though a few features may be limited.

Log files

We use IP addresses and browser log data to understand how visitors use our site, help administer it, and gather general, non-identifying statistics about our audience — such as which service pages are viewed most. This information is used in aggregate and helps us keep the website running smoothly and securely.

Links to other websites

Our website may contain links to third-party websites, such as shipment tracking partners or industry resources. Dasmesh Logistics Pvt. Ltd. is not responsible for the privacy practices or content of any website we do not operate.

Your choices

You may ask us to remove your details from any mailing or update list at any time by writing to us using the contact details below. You may also request to know what information we hold about you, or ask us to correct or delete it, subject to any records we are required to keep by law.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page along with a revised "last updated" date, so we encourage you to check back periodically.